Date, Time and Venue
Date: Wednesday, 24 September 2025
Time: 9:00 - 10:30 am
Venue: GIC/ GCC Office, 2302, 23/F, COFCO Tower, 262 Gloucester Road, Causeway Bay, Hong Kong
Speakers
- Michael Keppe, CEO, Impala Services Ltd.
- Patrick Deloy, CEO, CommConsult
The German Chamber will unveil its AI Blueprint this October — a comprehensive framework to guide companies on their AI transformation journey.
In this exclusive sneak preview session, AI Working Group Co-Lead Michael Keppe and CommConsult CEO Patrick Deloy will focus on one of the Blueprint’s key areas: enhancing services and products through AI. They will share real-world examples from their own companies, showing how AI can elevate customer experiences, improve efficiency, and create new value.
We will first unpack the strategic meaning of this area within the AI Blueprint, then dive into two concrete case studies:
Impala Services – Transforming content and visual services with AI:
- Upgrading 3D/CGI image services to AI-generated images
- Evolving SEO into GEO (Generative Engine Optimization)
- Deploying trained GPT bots on the corporate website for customer support
CommConsult – Leveraging AI to transform e-commerce businesses
- Improving customer experiences with Ai tools and services
- Optimize workflows of e-commerce merchants to increase output and save effort
- Using AI analytics to adapt and optimize services in real-time